Privacy Policy

Effective Date: May 2026

Xact Fence Solutions, LLC (“Xact Fence Solutions,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (xactfence.com), contact us, or engage our fence installation and repair services in Brevard and Indian River Counties, Florida.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

a) Information You Provide Directly

Name: your full name as provided during inquiries or service requests.
Contact Information: phone number, email address, and mailing or property address.
Project Details: information about your fencing needs, property dimensions, preferred materials, and other service-related details.
Payment Information: billing details when you apply for or use our financing options. Payment data is processed by our financing partner (Synchrony) and is subject to their privacy practices.

b) Information Collected Automatically

When you visit xactfence.com, we and our third-party service providers may automatically collect certain technical data, including:

IP address and general location data
Browser type and operating system
Pages visited, time spent on pages, and referring URLs
Interaction data collected via cookies and tracking tools (see Section 5 below)

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries and provide free estimates
To schedule and deliver fence installation and repair services
To process financing applications and service-related transactions
To send appointment confirmations, service updates, and follow-up communications
To improve our website, marketing, and customer experience
To comply with legal obligations and enforce our terms

We do not sell your personal information to third parties.

3. Mobile Messaging Privacy Policy

Xact Fence Solutions is committed to protecting your privacy. This section addresses our practices regarding the collection and use of phone numbers for SMS communications.

Information Collection

We collect mobile phone numbers verbally during phone calls or when voluntarily provided by you to send requested website links, information, or appointment updates.

How We Use the Information

We use this information strictly to provide the transactional services you requested. We do not use your mobile data for automated text marketing or spam.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or sold to third parties for marketing purposes.

Opt-Out

You can reply STOP to any text message you receive from us to opt out of future communications at any time.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

Service Providers: trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., Synchrony for financing, review platforms). These parties are contractually bound to protect your data and may only use it as directed by us.
Legal Requirements: when required by law, court order, or government authority, or to protect the rights, property, or safety of Xact Fence Solutions, our customers, or others.
Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather analytics data. We use the following:

Google Tag Manager / Google Analytics: to understand website traffic and user behavior.
Meta Pixel (Facebook): to measure the effectiveness of our advertising campaigns on Facebook and Instagram.

You may control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

6. Third-Party Links and Services

Our website may contain links to third-party websites (such as our financing partner Synchrony, Facebook, or Instagram). These sites operate under their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic storage or transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data, subject to legal or contractual limitations
Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information in Section 12 below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Effective Date” at the top of this document. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Xact Fence Solutions, LLC

2109 US 1, Rockledge, FL
Phone: (321) 463-3623
Email: in**@*******ce.com
Website: xactfence.com